After the Tone FAQs

Can’t have everyone at your event? Let them call in!

Our Virtual Guestbook Service gives your guests a designated phone number for your loved ones to call in from their own cell phones/landlines, and leave heartfelt messages. It also includes a shareable web page that has a little blurb of how the virtual service works, pictures of you and your partner, and your special event phone number!

The webpage and dial-in number are active for around 1-2 weeks and once the line closes, our editing team will edit that audio to the end of your event phone audio, providing you with an updated audio file! HERE is an example of the web page.

To learn more, read our Article on the Virtual Guestbook Service.

To view our products and prices, head to our PRICING PAGE

See a list of our prices below:
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Audio Guestbook Service - $299 USD‍
‍Our Audio Guestbook Service is our flagship service where our clients can rent and display one of our 100% real authentic vintage phones for their event to have their guests record voicemails to! Each Audio Guestbook rental is designed to cater a single event so if you would like to use your phone for multiple events just reach out to us to discuss your options.  

As our phones are not available for purchase, after your event, your phone is to be placed back in the mail within 72 hours using the return label included within the box. Once received back at our facility, you will receive an email from our team informing you of our current voicemail delivery timeline. From this point, our team works their magic! Your voicemails are offloaded, edited, and a digital version of your voicemails will be uploaded to your online portal!

If you would like to rent multiple phones for your event the cost is $249 for each additional vintage phone. Should you require 4+ phones for your event, please email us at help@afterthetone.co so we can discuss any custom bundle options for your event.  

‍Virtual Guestbook Service - $79 USD
No need for the full phone setup? Go virtual and keep it easy, or combine the phone and virtual options so everyone can join in. Virtual Guestbook is our virtual dial-in service where you are provided with a designated phone number for your loved ones to call from their own cell phones/landlines and leave voicemails too. It also includes a web page that has a little blurb of how it works, pictures of you and your partner, and the voicemail phone number! It is active from the date that it is delivered, until about 1-2 weeks after your event date. Once the line closes, our editing team will edit your audio into a mastered voicemail file. Your voicemails are then uploaded to your client portal to listen to, share, and download! Or preserve them on a Custom Vinyl for a keepsake you can relive for a lifetime.

If you decide to use both of these services simultaneously for your event, your guests that are present at your event can take advantage of our rotary audio guestbook phone included with our Phone Guestbook service, in person. Meanwhile, those who were unable to attend can leave you a message via your Virtual Guestbook service! And after your event, our editing team will edit all of your voicemails, from both services, into one voicemail file for you.

Your phone will arrive 7 - 15 days before your event date. Need it earlier or have a tight timeline? Just email us at help@afterthetone.co and we’ll make it work.  

To return the phone: place it back in the box, stick on the prepaid label, and drop it off. Easy as that!

Just like they were right there with you. Don’t just take our word for it, have a listen to real customer recordings on our Examples Page.

Of course! Every guestbook includes simple step-by-step instructions, no tech skills required. Setup is just one button—seriously.
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For extra peace of mind, here’s our Instructions and Set-Up Guide.

Absolutely! Our phone guestbook service includes a clear set of instructions with all the details on how to set up your phone. Feel free to turn it on and test it out before your big day!

For a full breakdown, see our Instructions and Set-Up Guide.

No! Our phones are completely wireless and require no Wi-Fi or Bluetooth connection to work, which means they can be placed or carried anywhere! They are powered by rechargeable lithium batteries which allows the phone to record for up to 12 hours, and we also provide you with a charging cord if you want to use the phone for multiple days during your rental period!

Not to brag, but all our phones are equipped with pro-grade 48kHz audio tech and noise-cancelling magic to make sure voices come through loud and clear. That said, placing the phone in a quieter nook helps cut out background noise even more. It doesn’t need to be silent—just not directly next to the DJ speaker!

For an example, here's a guest voicemail recorded in the same room as a DJ:

Not at all! Whether it’s 10 messages or 210, our phones are built to record hours and hours of audio. We’ll send you every single voicemail to download, save, and turn into a lifetime keepsake.

Leaving a voicemail is special all on its own—don’t overthink it! Just speak from the heart, and it’ll be perfect.

Need a little inspiration? Make sure to read: 6 Ideas for What to Say in Your Audio Guestbook Voicemail

We have bookings as late as December 2026 currently - so we always recommend sooner rather than later to ensure availability!

However, should your event be in less than 2 weeks and not available on our website, just email us (help@afterthetone.co) for details on how we can accommodate your last minute booking!

Our phones arrive 7 - 15 days prior to your Event Date. If this timeline does not work with your event please reach out to us and let us know an ideal date you would like to receive your phone by!  help@afterthetone.co

To return the phone, place the phone back in the box, stick on the prepaid label, and you’re done. Easy as that!

We currently only ship within the USA 🇺🇸, Canada 🇨🇦, and Puerto Rico 🇵🇷. If you're trying to do a destination wedding, please see the next question below.

You bet! Our phones love a good adventure. Just place your order early so the phone arrives at your home (we ship to the USA, Canada, and Puerto Rico), and you can bring it with you to the celebration.
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After the event, just place the phone back in the box, and ship it back to us with the prepaid label. Easy as that.

We have FREE custom designed signage templates, so you can choose your favorite and easily personalize it with your name and event date at our Template Gallery!

Or, if you’d like something a little more custom-crafted, we have custom acrylic signs available for purchase in our Audio Guestbook Signage Shop to perfectly complement your event aesthetic and color scheme!

Super simple! To return the phone, place the phone back in the box it originally shipped in. Please include the foam to keep the phone protected during travel. We include a prepaid shipping label for you to add to the outside of the box (pro tip: if you can’t find the label, check under the foam!). Once it’s packed, just drop the package off at your local UPS.  

We kindly ask that you please return the phone within 72 hours (3 days) of your event date.

We ask that you return the phone to the specified postal courier within 72 hours  (3 days) after your Event Date.

You will receive your voicemails within 72 hours (3 days) of us receiving the phone back in the mail! Vinyl records take roughly 2 weeks to be completed and shipped once audio is approved by the client.

No! You will receive every voicemail that is left at your event. The only time we will ever remove a voicemail is if there is hate speech being used.

Once your phone is received back at our facility, our team begins to work their magic! Within 72 hours (3 days) of us receiving your phone back you will receive an email/text letting you know that they are ready!

A digital version of your voicemails is included with any of our guestbook services. It will be accessible via your client portal to stream, download, and share via our Shareable Social Player! If you would like your voicemails on a physical format, we offer two add-on options.

‍USB Memory Stick - $25
‍A branded USB flash drive housing all of your voicemails to save for a lifetime. Our production timeline for our USB Drives is 1 week.

‍Custom Vinyl Record - $149
‍A custom vinyl record, cut in-house at our Costa Mesa, CA headquarters, with all of your voicemails on it to listen back to with the nostalgic touch of vinyl. Our production timeline for our Custom Vinyl Records is 3 weeks after approving your audio on your client portal and submitting all required assets. Our Custom Vinyl Records hold a total of 40 minutes of audio (20 min/side). Should your final voicemail edit exceed 40 minutes, you can either cut down your voicemails to fit or purchase an additional vinyl record for $100.00.

If either of these items were not part of your original order, just let us know as they can be added at any time before or after your event!

Yes! No matter which keepsake you choose—vinyl, USB, or both—you’ll always receive a FREE Digital Download of your audio, with lifetime access to the download in your Customer Dashboard.

No it is not too late! You can add on the Custom Vinyl Record in your Customer Dashboard at any time, whether you booked our Phone Guestbook service, Virtual Guestbook service, or both!

The After The Tone Voicemail Guarantee ensures that you’ll receive voicemails from your audio guestbook at your event, or we’ll refund you - simple as that. Weddings and events are one-time occurrences with no room for error. We stand behind the quality and reliability of our service, believing it is the best in the industry, giving you the peace of mind that your memories are in safe hands. This guarantee reflects our commitment to delivering a worry-free, premium experience for your special day. See our rental agreement for more specifics.

We’ve heard horror stories of people using equipment that is not reliable and can ruin what should be an amazing experience for their wedding or event. As the market leader in the audio guestbook space, we take pride in offering the highest quality service and product available. Our authentic vintage phones are thoroughly refurbished for reliability, and our technology ensures crystal-clear recordings with best in class audio quality, all paired with a personalized white-glove customer experience from start to finish. With over tens of thousands of successful events and thousands of glowing reviews, we’ve set the standard for the industry. The Voicemail Guarantee is just one more way we ensure your event memories are preserved without compromise, and are proud to offer it - knowing that others simply cannot.

Not all companies offer this level of assurance. At After The Tone, we’re proud to lead the industry in quality, service, and customer satisfaction. Our Voicemail Guarantee highlights our confidence in our product and service, ensuring your event runs smoothly without any worries about equipment failure. We know that weddings and events are once-in-a-lifetime experiences, and we want our clients to feel at peace knowing their voicemails are safe in our hands.

If you encounter any issues, our customer support team is available 7 days a week to assist you in real-time. From troubleshooting setup to answering last-minute questions, we’re here to help. With After The Tone, you’re never alone—we’re dedicated to ensuring your event is a success.