Facts for all your FAQ's

Our Virtual Dial-in package is a designated phone number for your loved ones to call from their own cell phones/landlines and leave voicemails to. It also includes a web page that has a little blurb of how it works, pictures of you and your partner, and the voicemail phone number! It is active for around 1-2 weeks and once the line closes, our editing team will edit that audio to the end of your event phone audio, providing you with an updated audio file! HERE is an example of the web page.

To view our products and prices, simply click on BOOK NOW' at the top. From there, complete the 'Book Your Event' fields and click 'Let's Go!' at the bottom. You will now have access to all of our products, pricing, and additional information about our services.

See a list of our prices below:
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‍Shipped Experience - $375
‍Our Shipped Experience is our flagship service where our clients can rent and display one of our vintage rotary phones for their event to have their guests record voicemails to! Each Shipped Experience rental is designed to cater a single event so if you would like to use your phone for multiple events just reach out to us to discuss your options.  

As our phones are not available for purchase, after your event, your phone is to be placed back in the mail within 72 hours using the return label included within the box. Once received back at our facility, you will receive an email from our team informing you of our current voicemail delivery timeline. From this point, our team works their magic! Your voicemails are offloaded, edited, and a digital version of your voicemails will be uploaded to your online portal!

If you would like to rent multiple phones for your event the cost is $375.00 for each Shipped Experience. Should you require 4+ phones for your event, please email us at help@afterthetone.co so we can discuss any custom bundle options for your event.  

‍Virtual Experience - $150
‍Our Virtual Experience is our virtual service where you are provided with a designated phone number for your loved ones to call from their own cell phones/landlines and leave voicemails to. It also includes a web page that has a little blurb of how it works, pictures of you and your partner, and the voicemail phone number! It is active from the date that it is delivered, until about 1-2 weeks after your event date. Once the line closes, our editing team will edit your audio into a voicemail file. Your voicemails are then uploaded to your client portal to listen to and download!

If you decide to use both of these services simultaneously for your event, your guests that are present at your event can take advantage of your Shipped Experience phone, in person. Meanwhile, those who were unable to attend can leave you a message via your Virtual Call Center! And after your event, our editing team will edit all of your voicemails, from both services, into one voicemail file for you.

Yes! We have signage templates that we send via email for you to adjust as you see fit!

Absolutely! Our shipped experience includes a cute set of instructions with all the deets on how to set up your phone. Feel free to turn it on and test it out before your big day!

Super simple! To return the phone, all you have to do is pack it up in the box it originally shipped in. Please include the foam to keep the phone protected during travel. We include a prepaid shipping label for you to add to the outside of the box (pro tip: if you can’t find the label, check under the foam!). Once it’s packed, just drop the package off at your local UPS.  We kindly ask that you please return the phone within 72 hours of your event.

We currently only ship within the USA 🇺🇸, Canada 🇨🇦, and Puerto Rico 🇵🇷. If you're trying to do a destination wedding, please see the next question below.

Count us in for your destination wedding bash (our phones love to travel ✈️),  just order soon. We currently only ship to the USA, Canada, and Puerto Rico, so please make sure to order the phone with enough time before your event so you can travel with it to your destination. Once you've returned, ship it back to us, and we’ll handle the rest! Easy as 🥧.

We have bookings as late as December 2026 currently - so we always recommend sooner rather than later to ensure availability!

Our phones arrive 3 - 14 days prior to your event date, depending on inventory. If this timeline does not work with your event please reach out to us and let us know an ideal date you would like to receive your phone by!

Once you submit your deposit we can confirm that you are booked for your event! This means that you will receive a phone for your event!

No! Our phones are completely wireless and require no outside connection to work, which means they can be placed anywhere! They are powered by a AAA battery which allows the phone to record for 8-10 hours, and we also provide you with a spare.

Not to brag, but our audio quality is pretty dang good. While it’s best to leave the phone in a quieter area of your event (as some background noise might get picked up), unless you’re literally right next to a speaker, your audio should turn out just fine.

Here’s an example of a voicemail recorded in the same room as a DJ:

We officially confirm your phone color upon shipping which happens 8 - 10 days prior to your event! We always strive to give all our clients their top color choice!

We ask that you return the phone to the specified postal courier within three days of the event.

Our audio editors typically get voicemails back to clients within 2-4 weeks of receiving the phone back from them. Vinyl records take roughly 2-6 weeks to be completed and shipped.

*Due to the influx of Fall/Winter events, turnaround times might be delayed a few weeks.

No! You will receive every voicemail that is left at your event. The only time we will ever remove a voicemail is if there is hate speech being used.

Regardless of which add-on you select; we will always include a digital file.

No! We will send you every voicemail that is left on our phones for you to cherish forever!

No! We can invoice you separately for that whenever you are ready.

We recommend using sanitizing wipes before and after each call as well as having hand sanitizer nearby for guests to use. We also recommend directing guests to hold the phone a few inches from their face when they record their message!

We love the military and honor their service, but do not offer a military discount.