Parties:
Known as  "Lessor"
After The Tone LLC
430 N El Camino Real, Ste D, San Clemente CA 92672

 

and
Known as "Lessee”  
You (defined as customer/lessee to contract)

 

Collectively, all of the above people or businesses entering this Equipment Lease Agreement will be referred to as the "Parties." This Equipment Lease ("Lease") is made and effective by signing or electronically signing the contract, or by purchasing services by and between After The Tone, LLC, ("Lessor"), and current user ("Lessee"). By signing the contract (or electronically signing) or purchasing services, Lessee agrees to be bound by these terms and conditions, whether or not Lessee has read them. The terms disclosed and accepted at purchase govern that order. Later website revisions apply to future orders unless the Parties agree otherwise in writing, subject to applicable law.

NOW, THEREFORE, in consideration of the mutual covenants and promises hereinafter set forth, the parties hereto agree as follows:

 

Purpose of the Equipment Lease Agreement

Lessee wishes to hire Lessor to provide services relating to Lessee’s  as detailed in this Equipment Lease Agreement. Lessor has agreed to provide such services according to the terms of this Equipment Lease Agreement. “Equipment” means only items expressly identified as rentals in Lessee’s order. Purchased goods, including record players and physical keepsakes, are not Equipment and are not subject to the rental return or rental ownership provisions.

 

Terms

Services. The services provided by Lessor are those as specified in the proposal/quote/purchase order/invoice to which these Terms and Conditions pertain.

Lease. Lessor hereby leases to Lessee, and Lessee hereby leases from Lessor, the equipment shown in the order preview on the respective invoice (“Equipment”). Lessor reserves the right to refuse or decline leasing Equipment to potential lessee at Lessor’s sole discretion. Lessor may, at its sole discretion, gather information from third parties regarding potential lessee’s past rental history and creditworthiness.

Term. The term of this Lease shall commence on the day of the first attempt by the parcel carrier used by Lessor to deliver the item, and expires 72 hours after the event date. Delivery timing is governed by the Delivery of Services/Equipment provision below. The Equipment must be return-shipped to After The Tone, LLC before shipping cut‐off time with the courier on the last day of the Rental Period via the parcel carrier used by Lessor, unless prior arrangements were made between Lessee and Lessor. Should Lessee return the Equipment using a shipping label not provided by Lessor, and the Equipment is not returned on or before the expected return date, Lessor reserves the right to charge the Lessee additional fees for the extra time the Equipment was in transit or late. You hereby give Lessor permission to contact you via the US mail, email, telephone, or text message regarding information on or status of your rental.

Rent and Deposit. All rent will be paid in advance, in full before the order ships.

Use. Lessee shall use the Equipment in a careful, safe and appropriate manner and shall comply with and conform to all national, state, municipal, and other laws, and regulations in any way relating to the possession, use or maintenance of the Equipment including any manufacturer’s recommendations, warnings and instructions as to the safe use of the Equipment.

Representations, Warranties and Agreements. Lessee has selected the Equipment without relying upon any suggestion or recommendations of Lessor or its employees and Lessee understands and agrees that Lessor assumes no responsibility for the Equipment as being fit for any particular purpose.

Lessor represents and warrants as follows: (1) the Equipment is free from known defects and is in good working order to the best of its knowledge at the inception of the rental; (2) Lessor is responsible for routine repair and maintenance of the Equipment prior to rental; (3) Lessor has the right to enter into the rental of the Equipment. Lessee agrees as follows: (a) except as set forth in Lessor’s representations and warranties above, the Equipment is rented to Lessee without any warranty or guaranty of any kind, express or implied, and specifically, there is no warranty of merchantability or fitness for a particular purpose; (b) Lessor shall not be held responsible with respect to production downtime, loss of profits, extra expense, indirect, consequential, or punitive damages, production delays; and (c) except as set forth in Lessor’s representations and warranties above, Lessee is responsible for all costs associated with any repair or replacement (without deduction for depreciation) of the Equipment necessitated as a result of Lessee’s usage, possession, transportation or failure to return the Equipment for any reason, including, without limitation, as a result of the negligence or willful misconduct of Lessee, its employees, agents, or contractors. At all times Lessor’s maximum liability in connection with the Equipment is limited to the rent paid to Lessor by Lessee.  

 

Delivery of Services, Return of Equipment

Delivery of Services/Equipment. Lessor will arrange delivery of the Equipment at least 48 hours before the booked event unless a different delivery timeline is agreed with Lessee in writing, including for rush bookings. Delivery typically occurs eight to ten days before the event; that typical range is an estimate, not a separate guarantee. If a delay threatens use at the booked event, Lessee shall notify Lessor promptly so Lessor has a reasonable opportunity to assist or arrange a replacement. If the Equipment is not delivered in time for the booked event and the failure is not caused by Lessee’s incorrect address, refusal of delivery, or failure to reasonably cooperate with an agreed delivery arrangement, Lessor will refund the amount actually paid for the affected phone rental and any separately paid delivery charge for that rental, together with applicable refundable tax, subject to any additional remedies required by law.

Lessor will ship the equipment to the address provided by Lessee above unless Lessee provides Lessor with an alternate address in an adequate amount of time for Lessor to update the current address.

Shipping. Lessor does not ship on federal holidays. Transit estimates are estimates only and do not override the delivery obligations and remedies above or rights required by applicable law. Lessee is encouraged to order in a timely fashion to avoid delays caused by product unavailability or shipping. Lessee agrees to obtain and retain the shipping receipt for all return shipping until Lessor notifies Lessee of Lessor’s receipt of the returned Equipment.

Age. Due to the value of the Equipment Lessor will not rent Equipment to persons under the age of 18. Lessee agrees not to allow any person to pick up, or return the Equipment who is under the age of 18.

Surrender. The expiration of this Lease is 72 hours after the event date. Upon the expiration or earlier termination of this Lease, Lessee shall return the Equipment to Lessor in good repair, condition and working order, ordinary wear and tear resulting from proper use thereof excepted, by delivering the Equipment at Lessor's cost and expense via the shipping method specified by Lessor. Lessee shall be responsible for proper packaging of the returned Equipment using shipping and packaging materials provided by Lessor in the order shipment. Lessor’s acceptance of the Equipment upon return by Lessee shall not represent Lessor’s determination as to the condition of the returned Equipment. Lessor reserves the right to inspect the Equipment within a reasonable time after the return of the Equipment and make a determination as to whether such returned Equipment was damaged during the period the Equipment was in Lessee's possession.

Used Equipment. Lessee acknowledges that the Equipment may be used gear and may be cosmetically flawed. However, Lessor warrants that the Equipment, whether new or used, will be in proper working condition when leased to Lessee. Should Lessee discover that the Equipment, as received, is not working properly, Lessee agrees to notify Lessor pursuant to the "Non-Working Equipment" Section of this Equipment Lease Agreement.

Typographical Errors. In the event a product rental rate is listed incorrectly due to errors in pricing information received from Lessor’s suppliers, Lessor has the right to refuse or cancel any orders placed for products listed at the incorrect rate whether or not Lessee’s credit card has been charged. Should Lessor cancel Lessee’s order, Lessor will immediately credit Lessee’s account for the incorrect amount paid.

Order Acceptance Policy. Your receipt of an electronic or other form of order confirmation does not signify Lessor’s acceptance of Lessee’s order, nor does it constitute confirmation of Lessor’s offer to rent. After The Tone, LLC reserves the right at any time after receipt of Lessee’s order to accept or decline Lessee’s order or to supply less than the quantity Lessee ordered of any item for any reason.

Out‐of‐Stock Products and Multiple Product Orders. Lessor will ship the Equipment to Lessee as it becomes available. There may be times when the Equipment Lessee ordered is out‐of‐stock which will delay fulfilling Lessee’s order. Lessor makes no guarantees as to availability of Equipment. Any estimate of availability provided by Lessor is based on the assumption that each of Lessor’s customer returns Equipment within the prescribed Rental Period. Lessor will keep Lessee informed of any Equipment that Lessee has ordered that are out‐of‐stock and unavailable for immediate shipment. If Equipment is out‐of‐stock or unavailable, Lessee may cancel the order at any time prior to shipping. For a multiple product order, Lessor will make every attempt to ship all products contained in the order at the same time. Equipment that are unavailable at the time of shipment of other Equipment will be shipped as they become available unless Lessee notifies Lessor of their alternate wishes to this end. Lessee will only be charged for Equipment contained in a given shipment, plus any applicable shipping charges. Lessee will only be charged for shipping at the rate quoted on Lessee’s purchase receipt. The entirety of this shipping charge may be applied to the first Equipment shipped on an order requiring multiple shipments.

 

Cost, Fees and Payment

Cost. The price and products are those specified in Lessee’s order. All amounts due must be paid before the rental ships. Subject to applicable law, the phone-rental cancellation charges below apply instead of any inconsistent retainer or cancellation provision in this Agreement.

Refunds. Except as expressly provided in this Agreement or required by applicable law, payments are nonrefundable. If the circumstances satisfy the After The Tone “Voicemail Guarantee”, Lessee will be entitled to a refund of the amount actually paid for the affected phone rental, after discounts, together with applicable refundable tax on that amount. The guarantee does not provide an automatic refund of the entire order or of separately purchased products or services. For a bundle, the eligible phone-rental amount is the portion of the actual bundle price allocated to the phone rental and disclosed before purchase. No refund exceeds the amount actually paid for the eligible component, plus applicable refundable tax. Claims concerning other undelivered, defective, or incorrectly supplied components will be assessed separately under this Agreement and applicable law. Nothing in this section limits rights or remedies that cannot lawfully be excluded or limited.

“Voicemail Guarantee” covers two possible scenarios for refund eligibility: (1) Lessee received fewer than five qualifying voicemail messages recorded at the booked event. Qualifying voicemail messages do not include test messages, messages left by Lessee, or unintentional or accidental recordings. (2) An equipment malfunction attributable to Lessor materially prevented the phone from recording voicemail messages at the booked event. The exclusions and eligibility requirements below apply to this voluntary guarantee, subject to applicable law.

Eligibility and review. Lessee must complete the supplied setup and testing instructions, use the phone as instructed, return the rented phone using the supplied return process, and reasonably cooperate with troubleshooting and review. Suspected problems must be reported as soon as reasonably possible after discovery so that Lessor has a reasonable opportunity to assist. Lessor will review the returned phone, available recordings, and relevant support records to determine eligibility reasonably and in good faith.

The voluntary guarantee does not cover cancellations, a decision not to use the phone, or recording problems caused by failure to power on or charge the phone, improper setup or operation, customer-caused damage, or external interference beyond Lessor’s control. These exclusions apply to the extent the relevant circumstance caused or materially contributed to the claimed problem. Except for the fewer-than-five-message protection above, guest participation, message length, message content, and personal preferences do not independently establish refund eligibility. Nothing in these requirements limits rights or remedies required by applicable law.

Taxes. Lessee shall keep the Equipment free and clear of all levies, liens and encumbrances. Lessee, or Lessor at Lessee's expense, shall report, pay and discharge when due all license and registration fees, assessments, sales, use and property taxes, gross receipts, taxes arising out of receipts from use or operation of the Equipment, together with any penalties or interest thereon, imposed by any state, federal or local government or any agency, or department thereof, whether or not the same shall be assessed against or in the name of Lessor or Lessee. Lessee shall indemnify and hold Lessor harmless from any taxes, fees, and penalties arising out of Lessee’s lease, use and possession of the Equipment except for those taxes, fees and penalties based upon Lessor’s income.

Default. If Lessee fails to pay any rent or other amount herein provided within ten (10) days after the same is due and payable, or if Lessee fails to observe, keep or perform any other provision of this Lease required to be observed, kept or performed by Lessee, Lessor shall have the right to exercise any one or more of the following remedies:

a. To charge Lessee’s credit card on file for all amounts due (including any late fees) and owing.

b. To sue for and recover all rents, and other payments, then accrued or thereafter accruing.

c. To take possession of the Equipment, without demand or notice, wherever same may be located, without any court order or other process of law. Lessee hereby waives any and all damages occasioned by such taking of possession.

d. To terminate this Lease.

e. To pursue any other remedy at law or in equity.

Notwithstanding any repossession or any other action which Lessor may take, Lessee shall be and remain liable for the full performance of all obligations on the part of the Lessee to be performed under this Lease. All of Lessor's remedies are cumulative, and may be exercised concurrently or separately.

Bankruptcy. If any proceeding under the Bankruptcy Act, as amended, is commenced by or against the Lessee, or if the Lessee is adjudged insolvent, or if Lessee makes any assignment for the benefit of his creditors, or if a writ of attachment or execution is levied on the Equipment and is not released or satisfied within ten (10) days thereafter, or if a receiver is appointed in any proceeding or action to which the Lessee is a party with authority to take possession or control of the Equipment, Lessor shall have and may exercise the option to, without notice, immediately terminate the Lease. The Lease shall not be treated as an asset of Lessee after the exercise of said option.

Assignment. Neither this Lease nor any interest therein is assignable or transferable by Lessee without Lessor’s advance written consent, which consent may be withheld in Lessor’s unfettered discretion.

Insurance and Deposit. Some orders may require that Lessee insure the Equipment for the duration of the Rental Period or provide an authorization hold to be placed on Lessee’s credit card on file in an amount to be determined by Lessor until the Equipment has been returned to Lessor in good working order. Should Lessee choose to insure the Equipment, Lessee shall add After The Tone, LLC as Additional Insureds on Lessee’s insurance policy and provide Lessor with a Certificate of Insurance at the time of the order.

 

Exclusivity & Ownership

Exclusivity. Lessee understands and agrees that Lessee has hired Lessor exclusive of any other service provider. In order to provide a high level of satisfaction and quality of service, no other service providers, other than any assistant or third party that Lessor hires to complete the Services outlined in this Equipment Lease Agreement, are permitted to provide the same or similar services or products, paid or unpaid, at the locations and dates specified in this Equipment Lease Agreement.

Ownership. The Equipment is, and shall at all times be and remain, the sole and exclusive property of Lessor; and the Lessee shall have no right, title or interest therein or thereto except as expressly set forth in this Lease.

 

Intellectual Property

Copyright Ownership.  In the event that any copyrighted work(s) are created as a result of the Services provided by Lessor in accordance with this Equipment Lease Agreement, Lessor owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Equipment Lease Agreement, are expressly and solely owned by Lessor and may be used in the reasonable course of Lessor business.

Permitted Uses of Product(s). Lessor grants to Lessee a non-exclusive license of product(s) produced with and for Lessee for personal use only so long as Lessee provides Lessor with attribution each time Lessee uses Lessor's property. Personal use includes, but is not limited to, use within the following contexts:

In photos or videos on Lessee’s personal social media pages or profiles

In any format used on Lessee's website

 

Impossibility

Force Majeure. Lessor will not be liable to Lessee for failure to perform any obligations otherwise required herein in the event of strikes, lockouts, calamities, acts of God, fire, flood, pandemic, and/or unavailability of supplies or other events over which Lessor has no control for so long as such event continues and for a reasonable period of time thereafter. This provision does not eliminate the affected-rental refund expressly provided under Delivery of Services/Equipment when the Equipment does not arrive in time for the booked event, or any rights or remedies required by applicable law.

 

Artistic Release

Style. Lessee has spent a satisfactory amount of time reviewing Lessor's work and has a reasonable expectation that Lessor will perform the Services in a similar manner and style unless otherwise specified in this Equipment Lease Agreement.

Consistency. Lessor will use reasonable efforts to ensure Lessee's desired Services are produced in a style and manner consistent with Lessor's current portfolio and Lessor will try to incorporate any reasonable suggestion made by Lessor. However, Lessee understands and agrees that:

Every client, event and wedding is different, with different tastes, budgets, and needs;

Guest Book services are often a subjective art and Lessor has a unique vision, with an ever-evolving style and technique;

Lessor will use its artistic judgment when providing Services for Lessee, which may not include strict adherence to Lessee’s suggestions;

Although Lessor will use reasonable efforts to incorporate Lessee’s suggestions and desires when providing Lessee with the Services, Lessor shall have final say regarding the aesthetic judgment and artistic quality of the Services, including any furniture brought by Lessor to the event/wedding;

Dissatisfaction with Lessor's aesthetic judgment or artistic ability are not valid reasons for termination of this Equipment Lease Agreement or request of any monies returned, including the length and amount of voicemails Lessee receives. This provision does not limit the express Voicemail Guarantee or rights and remedies required by applicable law.

 

Limit of Liability

Indemnity. Lessee shall indemnify Lessor against, and hold Lessor harmless from, any and all claims, actions, suits, proceedings, costs, expenses, damages and liabilities, including reasonable attorney's fees and costs, arising out of, connected with, or resulting from Lessee's use of the Equipment, including without limitation the selection, possession, use, operation, or return of the Equipment.

Maximum Damages. Lessee agrees that the maximum amount of damages he or she is entitled to in any claim relating to this Equipment Lease Agreement or Services provided in this Equipment Lease Agreement are not to exceed the Total Cost of Services provided by Lessor.

Non‐Working Equipment. Lessee shall report suspected malfunction or damage as soon as reasonably possible after discovery and shall not attempt to repair or modify the Equipment. Lessor will reasonably investigate and, when practicable, provide troubleshooting or a functioning replacement in time for the booked event. If Lessor cannot provide a functioning rental for the booked event, or a qualifying recording failure occurs, the Refunds and Voicemail Guarantee provisions apply. Purchased third-party products are handled under the separate final-sale and product-remedy provisions. Nothing in this section limits remedies required by applicable law.

Loss and Damage. Except as set forth in Lessor’s representations and warranties above, Lessee hereby assumes and shall bear the entire risk of loss and damage to the Equipment (and any audio files generated from the Equipment) from any and every cause whatsoever. No loss or damage to the Equipment or any part thereof shall impair any obligation of Lessee under this Lease. In the event of damage of any kind whatever to the Equipment, Lessor may: (a) charge Lessee’s credit card for the full cost of repair; and (b) repair the Equipment using a vendor at Lessor’s sole discretion. In addition to repair or replacement fees, Lessor may charge Lessee’s credit card for a “Loss of Use Fee” in the event Lessee did not purchase a damage waiver at the time of the initial rental order. “Loss of Use Fee” is equal to the daily rental fees Lessor would have been entitled to receive for the Equipment had it not been damaged or lost. In the event the Equipment becomes damaged beyond repair, Lessee shall pay Lessor the full replacement value of the Equipment. Lessee must ensure that the Equipment, when returned to Lessor, is clean. Should the returned Equipment be deemed dirty in Lessor’s sole judgment, Lessor reserves the right to charge Lessee a “Cleaning Fee”.

Repairs. Lessee agrees not to attempt to repair or materially alter the physical or otherwise makeup of the Equipment under any circumstances regardless of fault.

Errors Using Equipment. Lessor will aid Lessee in instructing how to operate Equipment through instructions delivered either physically, via email, or through photo or video format. Lessee agrees to release Lessor of any responsibility if there are errors in the use of Equipment and assumes all risk of operation of the equipment and agrees to not hold Lessor responsible for any issues or errors to occur with the Equipment.

 

Cancellation, Rescheduling and No-Shows

Cancellation. If Lessee cancels before the rented phone is tendered to the outbound carrier, Lessor will retain 50% of the amount actually paid for the phone rental and refund the remaining 50%, together with applicable refundable tax. Once the phone has been tendered to the outbound carrier, the phone-rental payment is nonrefundable, subject to the Voicemail Guarantee, Lessor’s failure-to-perform obligations, and applicable law. Purchased Crosley products remain governed by the separate final-sale and product-remedy provisions. Other order components will be assessed separately under their applicable disclosed terms and applicable law.

Rescheduling. Lessee must request a date change in writing as soon as reasonably possible. A date change is subject to Lessor’s written acceptance and equipment availability. Unless agreed otherwise in writing, an accepted date change does not itself entitle Lessee to a refund. If Lessee cancels because a requested new date cannot be accommodated, the cancellation rules above apply, subject to applicable law. Lessor may make an exception in writing without creating an obligation to make the same exception for other orders.

Failure to Perform Services. If Lessor cannot or will not provide an ordered product or service, Lessor will promptly notify Lessee. Lessor may offer a substitute product or provider, subject to Lessee’s agreement. If no substitute is agreed, Lessor will refund the amount actually paid for the product or service not supplied or performed, together with applicable refundable tax, and excuse further payment obligations for that component. Any partial-performance calculation will use the component amounts disclosed before purchase and reasonably reflect the performance actually provided. Lessor will not substitute store credit for a refund without Lessee’s agreement. These obligations are separate from customer cancellation charges and do not limit remedies required by applicable law.

 

Ultimate Guestbook Bundle allocation. For the Ultimate Guestbook Bundle offered at $599, $299 of the bundle price is allocated to the phone rental for purposes of the Voicemail Guarantee and phone-rental cancellation calculations. Any additional discount reduces that allocated phone-rental amount proportionately. The remaining bundle components are assessed separately under their applicable terms and applicable law.

Crosley Record Players: Final Sale

All Crosley record players are final sale. After The Tone does not accept returns, refunds, or exchanges for change of mind, personal preference, event cancellation or rescheduling, or a decision not to use the product. This policy applies whether the record player is purchased individually, as a discounted add-on, or as part of a bundle, gift-with-purchase offer, Black Friday/Cyber Monday promotion, or other special offer, including when the product is unopened or unused.

Crosley record players are sourced through a third-party supplier and are purchased goods that you keep. After The Tone cannot accept these products back into its rental inventory or restock them for resale.

Cancellation of a phone rental, or eligibility for a refund under After The Tone’s Voicemail Guarantee, does not make a Crosley record player eligible for a return or refund. The Voicemail Guarantee applies only to the eligible phone-rental component. Any refund available for another component of a bundle will be calculated using the component amounts and promotional conditions disclosed before purchase. Products included at no additional charge have no separate cash refund value.

Damaged, Defective, Incorrect, or Undelivered Products

If your record player arrives damaged, is defective, is not the product you ordered, or does not arrive, contact help@afterthetone.co as soon as reasonably possible with your order number and available supporting information. After The Tone will assist with the appropriate resolution, which may include a manufacturer warranty claim, repair, replacement, or refund, depending on the circumstances, applicable warranty terms, and applicable law. Please obtain return instructions before sending any product back.

The Voicemail Book: Returns and Replacements

Our replacement promise. If your book arrives with a print defect, a binding flaw, or shipping damage, we'll replace it free - just email a photo to help@afterthetone.co within 30 days of delivery. Because every book is personalized and made only for you, we're unable to accept returns or exchanges for a change of mind.

Nothing in this policy excludes or limits rights or remedies that cannot lawfully be excluded or limited.

General Provisions

Entire Agreement. This Agreement contains the entire understanding and agreement between the Parties with respect to the matters referred to herein, and supersedes any and all other agreements, understandings, negotiations, or discussions, either oral or in writing, express or implied, between the Parties to this Agreement.

Severability. If any portion of this Equipment Lease Agreement is deemed to be illegal or unenforceable, the remaining provisions of this Equipment Lease Agreement remain in full force.

Additional Documents. If Lessor shall so request, Lessee shall execute and deliver to Lessor such documents as Lessor shall deem necessary or desirable for purposes of recording or filing to protect the interest of Lessor in the Equipment including, but not limited to a UCC financing statement.

Amendment. The parties may amend this Equipment Lease Agreement only by the parties’ written consent via proper Notice.

Attorney’s Fees. In the event any party hereto brings a claim arising from or relating to this Agreement, or to enforce this Agreement, the “prevailing party” shall be entitled to recover all its reasonable attorneys’ fees and costs incurred as a result of such a claim as costs of suit or as damages.

Notice. Lessee shall send notices concerning this Agreement, cancellations, rescheduling requests, and refund claims to help@afterthetone.co and include the order number. Lessor shall send notices to the email address associated with Lessee’s order, unless Lessee has provided an updated address in writing. Notice is effective when received. Nothing in this provision limits legally required notice methods or remedies.

Governing Law, Venue. This Agreement shall be governed by and construed in accordance with the laws of the State of California. In the event of any legal proceeding compelled by either party to this Agreement, and relating to the terms hereof, jurisdiction and venue shall be deemed proper in any superior court within the County of Orange, California.